We are committed to providing a safe and satisfying shopping experience. Our inspection policy ensures you receive high-quality fashion products and protects your rights when shopping with us.
Upon receiving your order, you have the right to inspect the item on the spot to ensure it meets your expectations. This includes:
Appearance Check: Look for any damage during shipping (stains, tears, dented packaging...).
Quality Check: Make sure the item has no defects in material, color, or stitching. If any issues are found, you may request an exchange or refund immediately.
Before signing for the delivery, you have the right to open the package and inspect the item. Please:
Unbox and record a video as proof.
Check the packaging for damage or signs of tampering.
Check product details: color, size, fabric, accessories...
If any issue is found, ask the delivery staff to record it and contact us immediately.
Please refer to our RETURN & EXCHANGE POLICY for full details after checking the product.
If you find a defect after signing, you can still request a return or exchange within 7 days of receipt. We will support you if the product is faulty or not as described.
We recommend:
Unbox and record a video immediately upon receiving
Compare the item with the website listing or invoice
Contact us right away if any issues are found
If you have questions about product quality or the inspection process, please contact our customer service team. We are ready to assist you quickly and effectively.