Your order is confirmed once the payment is successfully completed.
A confirmation email will be sent shortly. Please check your spam folder if not received.
Within a few hours after payment, your order will be processed.
You can cancel your order before it is processed via "Order History" > "Cancel Order".
We will confirm your request via email if eligible.
Once the order is processed, cancellation is no longer possible.
We work with trusted carriers such as DHL and EMS to ensure fast and secure delivery.
Orders are processed within 2–4 business days after payment confirmation.
Pre-order processing time is stated on each product page.
Estimated shipping time:
Asia: 3–7 days
Europe / North America: 5–10 days
Other regions: 7–14 days
Tracking details will be emailed within 24 hours after the package is handed over to the carrier.
The carrier will attempt redelivery up to 2 times within 5 business days.
If unsuccessful, the item will be returned and we will contact you.
Reshipping costs are the customer’s responsibility.
If there is no reply within 7 days, the order will be canceled without refund.
Free international shipping for orders over 300 USD.
In most cases, duties and customs fees are included in the shipping cost. However, certain countries may apply additional export taxes at the receiving port. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs or factors beyond our control.